The Power of the Voice & Emotional Intelligence
Hala Abou Saad
The Power of the Voice & Emotional Intelligence: Course Overview
This comprehensive course is designed to help individuals discover and harness the full power of their voice from personal growth to leadership and crisis communication.
SUBJECTS COVERED
- Emotional Intelligence: Understanding and managing emotions to navigate uncertainty and foster resilience.
- Decision Making: Developing strategies for making effective decisions amidst chaos and ambiguity.
- Problem Solving: Techniques for identifying, analyzing, and solving complex problems creatively.
- Constructive Criticism: Learning to give and receive feedback in a constructive manner to promote growth and development.
- Personal Branding and Reputation Management: Building a strong personal brand and effectively managing reputation in turbulent times.
- Building Teams: Strategies for forming cohesive teams and fostering collaboration and communication in chaotic environments.
- Innovation and Creativity: Cultivating a mindset of innovation and leveraging creativity to thrive in dynamic settings.
Module 1: The Voice in Leadership and Crisis Communication
Harness the power of your voice in leadership, building credibility and authority. Learn strategies for clear, reassuring crisis communication.
Module 2: Cultural Sensitivity and Multilingual Communication
Adapt your voice to different cultural contexts and navigate the challenges of multilingual communication while maintaining vocal confidence.
Module 3: Voice in Conflict Resolution
Use your voice to de-escalate conflicts with assertive, compassionate communication, integrating verbal and non-verbal cues.
Module 4: Voice and Personal Branding
Shape your personal and professional identity through your voice. Align your vocal expression with your brand for effective workplace communication.
Module 5: Practical Skills and Application
Engage in practical exercises to discover your unique voice, applying it in real-world scenarios like public speaking and daily conversations.
This course outline provides a comprehensive framework to help participants explore and harness the power of their voice in various facets of life, ensuring a balanced blend of theory and practical application.
REFINE YOUR SKILLS
999 QR
- Course Duration: 3 hours
- Language: Arabic
- Audience: Group
- Time: 04:00 PM to 07:00 PM
- Location: Diplomatic Club
The Power of the Voice & Emotional Intelligence
Creative Chaos course is delivered online over a three-hour session. The course fee of 999 QR per person for the full programme includes a certificate of attendance.
Date: Saturday, 11 January
The Power of the Voice & Emotional Intelligence
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Why choose the British School of Excellence Qatar?
- We are the only Etiquette Training provider in the world to be certified and accredited by four internationally recognised organisations: CPD, ILM (part of the City and Guilds Group, and Investors in People). Our training programmes and courses provide an investment for your private life and also for your career.
- We believe that the knowledge and practice of human skills, correct manners, etiquette and service are fundamental skills required to build confidence. Through our programmes, we teach people of all ages how to develop respectful relationships with others, how to be polite, kind and thoughtful, and to develop business and professional skills.
- We welcome people from various backgrounds and nationalities who are enthusiastic about learning. Our philosophy is to teach our attendees how to be the best possible version of themselves so that they can succeed in life, stand out in society and be role models for others.

The British School of Excellence Qatar
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